Terms and Conditions

Effective Date: 22.11.2024

Welcome. These Terms and Conditions govern your use of this website and services provided through it. By accessing or using the website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

General Information

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting. Continued use of the website after updates constitutes acceptance of the revised Terms.

Website Use

  • You must be at least 18 years old or have the consent of a parent or guardian to use this website.

  • You agree to provide accurate and complete information during registration or checkout.

  • Unauthorized use of the website or misuse of its content may result in termination of your access.

Products and Services

  • Product Descriptions: We strive to ensure accurate descriptions of products. However, we do not guarantee that all information, including pricing and availability, is free of errors.

  • Order Acceptance: We reserve the right to refuse or cancel orders at our discretion, including for errors in pricing or availability.

  • Customization: Products may be customized using Printful services. Processing times may vary based on customization.

Payment

  • Payments are processed securely via Stripe. We accept major credit cards and Apple Pay.

  • Pricing and Currency: Prices are listed in EURO and may include applicable taxes.

  • Payment Security: All transactions are encrypted to ensure the protection of your data.

Shipping and Delivery

  • We use Printful for global shipping and order fulfillment. Shipping times and fees vary depending on your location.

  • Delivery Times: Estimated delivery times are provided at checkout and are subject to carrier availability.

  • Customs and Duties: International orders may incur additional customs duties, which are the responsibility of the customer.

Liability Limitations for Printful Delays or Issues

Delays or issues in the production and shipping of products managed by our partner Printful are beyond the direct control of our website. While we will make every effort to assist in resolving such issues, we cannot be held liable for circumstances related to:

  • Production or shipping delays.

  • Errors resulting from incorrect addresses provided by customers.

  • Customs duties, taxes, or regulatory blocks in the destination country.
    For issues related to Printful's services, we will work to find a resolution, but specific complaints may need to be directed to the provider.

While we cannot assume responsibility for Printful-related issues, we are committed to assisting customers in resolving them promptly.

Returns and Refunds

  • Returns are accepted in accordance with our Returns Policy.

  • Refunds are processed through the original payment method within 14 days of approval.

  • Customized products are non-refundable unless defective.

Intellectual Property

You may not reproduce, distribute, or use any part of this content without our written permission.

Privacy Policy

Your personal data is processed in accordance with our Privacy Policy. By using this website, you consent to such processing and ensure that all data provided is accurate

Liability and Disclaimers

  • No Warranty: We do not guarantee uninterrupted or error-free operation of the website.

  • Limitation of Liability: To the extent permitted by law, we are not liable for any direct, indirect, or consequential damages arising from your use of the website or products purchased.

  • Force Majeure: We are not responsible for delays or failures due to events beyond our control, including natural disasters, strikes, or technical issues.

Governing Law and Jurisdiction

These Terms are governed by the laws of Switzerland. Any disputes will be resolved exclusively in the courts of Lugano, Switzerland.