Shipping Policy

Fulfillment Times

Our products are custom-made and require production time before shipping.

Production time:

    • Average: 2–5 business days for all production techniques.

    • Over 95% of orders are shipped within 5 business days.

    • Over 75% of orders are shipped within 3 business days or less.

Shipping Times

Shipping times depend on the destination and selected shipping method. Once your order is shipped, estimated delivery times are as follows:

Domestic Shipping (e.g., USA):

    • Standard: 3–5 business days

    • Express: 1–3 business days

International Shipping:

    • Standard: 7–20 business days, depending on the destination.

    • Express: 3–7 business days.

Please note that delivery times may vary due to customs clearance and local postal service schedules.

Shipping Costs

  • Shipping costs are calculated based on the destination, weight, and dimensions of your order.

  • The final shipping cost will be displayed during checkout.

Territories We Do Not Ship To

Due to logistical or regulatory challenges, we are unable to ship to the following regions and countries:

  • Crimea, Luhansk, and Donetsk regions (Ukraine)

  • Cuba

  • Iran

  • North Korea

  • Russia

  • Syria

If you attempt to place an order with a shipping address in one of these regions, your order may be automatically canceled, and you will be refunded.

Note: The list of unserved territories is subject to change without prior notice. We recommend checking this section regularly for updates. For questions about shipping availability, please contact us at info@tcrstore.com

Tracking Information

  • All orders include tracking information. You will receive an email with a tracking link once your order is shipped.

  • Some shipping methods may have limited tracking availability.

Shipping Restrictions

  • Customers are responsible for ensuring the shipping address is correct and accessible for delivery.

  • Orders shipped to remote or difficult-to-access areas may experience longer delivery times.

Customs and Duties

  • For international orders, customs duties, taxes, and other fees may apply upon delivery, depending on your country’s regulations.

  • These charges are not included in the item price or shipping cost. The customer is responsible for any additional costs.

Lost, Delayed, or Damaged Shipments

  • If your shipment is delayed, lost, or damaged during transit, please contact us at info@tcrstore.com with your order details.

  • We will work with the carrier to resolve the issue or provide a replacement where applicable.

Returns and Refunds