Latin America-Specific Terms and Conditions

Effective Date: 22.11.2024

Welcome to our store. This section outlines specific terms and conditions for users located in Latin America. These terms are designed to ensure compliance with local regulations and provide transparency for our customers in the region.

Data Protection and Privacy

We comply with applicable data protection laws in Latin America, including the LGPD (Lei Geral de Proteção de Dados) in Brazil, and ensure transparency regarding the collection and use of personal information.

Information We Collect

We may collect the following types of personal data:

  • Identifiers: Name, email address, phone number, billing/shipping address, and IP address.

  • Commercial Information: Records of products purchased and transaction details.

  • Device Information: Browser type, device type, and geolocation data (where permitted).

How We Use Your Data

Your personal information will be used to:

  1. Process and fulfill your orders.

  2. Deliver customer support and respond to inquiries.

  3. Personalize your shopping experience and analyze website usage.

  4. Comply with local legal obligations (e.g., tax reporting).

International Data Transfers

Your personal data may be transferred and processed outside Latin America, including in the United States and Europe. We implement safeguards such as:

  • LGPD Compliance (Brazil): Transfers follow appropriate contractual clauses or similar measures required under Brazilian law.

  • Local Legislation: Data transfers comply with regional standards in countries like Argentina (Ley de Protección de los Datos Personales).

For questions about data transfers, please contact us at info@tcrstore.com.

Your Rights

Depending on your location, you may have the following rights:

  • Access and Correction: Access the personal data we hold or request corrections.

  • Data Deletion: Request the deletion of your personal information where permitted by law.

  • Data Portability (LGPD): Request a copy of your data in a structured format.

To exercise your rights, contact us at info@tcrstore.com.

Payments and Supported Platforms

To serve our Latin American customers, we are working to integrate regionally preferred payment methods, such as MercadoPago, PIX (Brazil), and OXXO (Mexico). Currently, we accept major credit cards and Apple Pay via Stripe.

Shipping to Latin America

We offer shipping to most countries in Latin America. Please note:

  • Customs and Duties: Customers are responsible for customs duties, import taxes, and other fees imposed by their local authorities.

  • Delivery Times:

    • Standard Shipping: 10–25 business days (varies by country).

    • Express Shipping: 5–15 business days (availability depends on destination).

  • Restricted Items: Some products may be restricted or prohibited by local regulations.

Language and Legal Interpretation

Our website is available primarily in English. For customers in Latin America, translations may be requested, but the English version of all policies and terms prevails in case of discrepancies.

Local Taxes and Regulations

Depending on your country, additional sales taxes or value-added taxes (VAT) may apply. These charges are calculated at checkout where possible or are the customer's responsibility upon delivery.

Amendments to This Policy

We may update these terms to reflect changes in regional laws or our business operations. Updates will be posted on this page with the latest effective date.

Considerations for Key Countries

Brazil (LGPD-Specific Terms)

  • Customers have specific rights under the LGPD, including data deletion and portability.

  • Payment Options: We are working to integrate PIX, the preferred payment method in Brazil.

  • Language: A Portuguese version of this policy may be requested.

Mexico

  • Shipping to Mexico includes major cities and rural areas, but delivery times may vary significantly.

  • Payment Options: OXXO and MercadoPago are planned for future integration.

Argentina

  • Customers are responsible for all customs fees and import taxes under local law.

  • Language: A Spanish version of this policy may be requested.

Contact Information

If you have any questions or concerns about our Latin America-specific policies, please contact us: at info@tcrstore.com