California Privacy Rights (CCPA Policy)

Effective Date: 22.11.2024

Introduction

This section outlines the rights of California residents under the California Consumer Privacy Act (CCPA). The CCPA provides specific rights to California residents regarding their personal information. This policy describes what personal information we collect, how we use it, and the rights you have under the CCPA.

Information We Collect

Under the CCPA, personal information is defined as information that identifies, relates to, or could reasonably be linked with a particular consumer or household. We may collect the following categories of personal information from California residents:

  • Identifiers: Name, email address, phone number, billing/shipping address, and IP address.

  • Commercial Information: Records of products purchased, obtained, or considered.

  • Internet or Other Electronic Activity: Browsing history, search history, and interactions with our website.

  • Geolocation Data: Physical location based on IP or shipping information.

  • Inferences: Preferences, characteristics, and trends derived from the above data.

We collect this information from:

  • Direct input by users (e.g., during account creation or order placement).

  • Automatic tracking technologies, such as cookies and analytics tools.

  • Third-party services we use for website functionality, fulfillment, and payment processing.

Use of Personal Information

We use the personal information collected for the following purposes:

  • Processing and fulfilling your orders.

  • Providing customer support and responding to inquiries.

  • Analyzing website performance and user behavior.

  • Complying with legal obligations.

  • Personalizing your shopping experience.

Rights of California Residents

If you are a California resident, you have the following rights under the CCPA:

01. Right to Know

You have the right to request information about the categories and specific pieces of personal information we collect, use, and disclose.

02. Right to Delete

You may request the deletion of personal information we have collected about you, subject to certain exceptions, such as:

  • Completing a transaction or contract.

  • Detecting security incidents.

  • Complying with legal obligations.

03. Right to Opt-Out

We do not sell personal information to third parties. If this practice changes in the future, you will have the right to opt-out of the sale of your personal information.

04. Right to Non-Discrimination

We will not discriminate against you for exercising your rights under the CCPA. This means:

  • We will not deny you goods or services.

  • We will not charge you different prices or rates.

  • We will not provide a different level of quality of goods or services.

How to Exercise Your Rights

To submit a request under the CCPA, you can contact us through the following methods:

  • Email: info@tcrstore.com

  • Online Form: Visit our Contact Page.

We will verify your identity before processing your request by matching the information provided with our records. You may also authorize an agent to submit a request on your behalf. The agent must provide proof of authorization.

Exceptions

Your request to delete personal information may be denied if:

  • The information is necessary to complete a transaction or fulfill a legal obligation.

  • The information is used for fraud prevention or security purposes.

  • The information is required to comply with applicable laws.

"Do Not Sell My Personal Information"

As of the effective date of this policy, we do not sell personal information. If this practice changes, a "Do Not Sell My Personal Information" link will be made available on our website for California residents.

Data Retention

We retain personal information as long as necessary to fulfill the purposes outlined in this policy, or as required by law. For example:

  • Order records: Retained for 7 years for tax and legal compliance.

  • Marketing data: Retained until you withdraw consent.

Updates to This CCPA Policy

This CCPA Policy may be updated to reflect changes in our practices or applicable laws. The latest version will always be available on this page, with the effective date clearly stated.

Contact Information

If you have any questions or concerns about your rights under the CCPA, or if you wish to exercise your rights, please contact us at info@tcrstore.com